Terms of Service

Effective date: September 27, 2026

These Terms of Service govern your use of North Guest.

North Guest is a software service for short-term-rental owners and operators. It may provide guest websites, local information, nearby places, events, weather, property content, recommendations, and related tools.

SUBSCRIPTION AND BILLING

North Guest is offered at $19 per month per active property/site, unless otherwise stated at checkout.

Subscriptions renew automatically until canceled. Payments are processed by Stripe. You may manage or cancel your subscription through the billing portal provided in your account.

Cancellation stops future renewals. Unless required by law or otherwise stated, payments already made are not refundable for partially used billing periods.

YOUR RESPONSIBILITIES

You are responsible for the properties, information, photos, branding, house rules, and other content you provide to North Guest.

You represent that you have the right and authority to provide and use that content.

You remain responsible for:

• operating your property;
• setting prices and availability;
• complying with short-term-rental, tax, licensing, safety, zoning, and other applicable laws;
• the accuracy of information you provide to guests;
• decisions you make based on information shown by North Guest.

THIRD-PARTY INFORMATION

North Guest may display information from third-party sources, including local events, weather, maps, nearby businesses, public information, and other data providers.

We try to provide useful and current information, but third-party information may be inaccurate, incomplete, delayed, changed, or unavailable.

North Guest does not guarantee that local events, regulations, business information, weather, recommendations, or other third-party information is complete or error-free.

You should independently verify information when it is important to safety, legal compliance, pricing, travel, or property operations.

AVAILABILITY

We may change, improve, suspend, or discontinue parts of the service.

We do not guarantee uninterrupted or error-free availability.

ACCEPTABLE USE

You may not use North Guest to:

• violate applicable law;
• infringe another person’s rights;
• upload content you do not have permission to use;
• interfere with or attempt to compromise the service;
• access another customer’s account or property without authorization;
• abuse, scrape, reverse engineer, or misuse the service except where permitted by law.

INTELLECTUAL PROPERTY

North Guest and its software, branding, design, and original content are owned by North Guest or its licensors.

You retain ownership of the property information, photos, logos, and other content you provide.

You grant North Guest permission to process and display that content as necessary to operate your account and guest site.

ACCOUNT SUSPENSION OR TERMINATION

We may suspend or terminate access if you materially violate these Terms, misuse the service, fail to pay applicable charges, or create a security or legal risk.

You may stop using North Guest and cancel your subscription at any time.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, North Guest is not liable for indirect, incidental, special, consequential, or lost-profit damages arising from use of the service.

North Guest is not responsible for losses resulting from inaccurate third-party information, guest behavior, property operations, business decisions, missed events, weather, regulatory changes, or service interruptions.

To the maximum extent permitted by law, North Guest’s total liability relating to the service will not exceed the amount you paid to North Guest during the 12 months before the event giving rise to the claim.

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

CHANGES TO THESE TERMS

We may update these Terms from time to time. If a change is material, we will make reasonable efforts to notify customers.

Continued use of North Guest after updated Terms become effective means you accept the revised Terms.

CONTACT

North Guest
Operated by Michael DeRoss
Support: northguestsupport@gmail.com